General terms and conditions
General terms and conditions for online orders via shop.essenza-nobile.de.
Essenza Nobile GmbH
Manageress: Elke Popp
Hebelstr. 13, D-68161 Mannheim, Germany
Any copying, reproduction, distribution, transmission, modification or other use of the images, text, format, design or any materials in the Essenza Nobile GmbH web site, in whole or in part, requires written permission by the owner of Essenza Nobile GmbH. All requests for permission must be in writing and sent to the owner of Essenza Nobile GmbH. Any copying, reproduction, distribution, transmission, modification or other use of the images, text, format, design or any materials in the Essenza Nobile GmbH web site without the express written permission by Essenza Nobile GmbH is strictly prohibited and lead to a complaint.
1.Only the following General Terms and Conditions of Essenza Nobile GmbH, Hebelstr. 13, D-68161 Mannheim, Germany (tel.: 0049 - (0) 621 - 1789404-0, e-mail: firstname.lastname@example.org) are valid for your online orders in the shop.essenza-nobile.de home page's European Shop in the version valid at the time of ordering.
§2 Contract of sale
1. Any order placed by you in the manner described in this site is an offer by you to purchase a particular product for the price (including the delivery and other charges) specified on this site at the time you place your order. When you have completed your order you will be sent an e-mail confirming your order. It will state what the products are, the cost and delivery and invoice details. This order receipt will not be a binding acceptance of the order. The order receipt can be combined with the acceptance.
2.We are authorized to accept the order within three workdays after we have received your order. We are authorized to reserve the right of withdrawal from the contract of sale - perhabs after checking the creditworthiness of the customer. We are authorized to limit the order to family quantities.
3.We are authorized to partial shipment. Of course we accept the costs of partial shipment.
4. Normally all of our offered products are on stock. However it can come to a delivery bottleneck because of the rare raw materials and/or long route of transportation.
With your online order you submit, Essenza Nobile GmbH reserves the right of acceptance of the order or withdrawal from the contract of sale. The information we give on goods and prices within the ordering process is subject to alteration and not binding.
§3 Reservation of Proprietary Rights
1.Until complete payment of all invoices the products shall remain the property of Essenza Nobile GmbH.
2.The customer is committed to treat the goods carefully.
3. Should the buyer get into delay of payment or fails to fulfil any other fundamental contractual obligations according to point 2 and 3, Essenza Nobile GmbH can withdraw from the contract and reclaim the goods.
§ 4 Right of Cancellation and Return
Right of cancellation
You may rescind your contractual declarationin text format (e.g. letter, fax, e-mail) within 14 days without specifying reasons, or – if goods are delivered prior to expiration of this term –by return of goods. This term begins upon receipt of this notice in text form, but not prior to goods being delivered to the recipient (in the case of recurring shipments of the same goods not prior to receipt of the first partial shipment), not prior to us meeting our obligations to inform pursuant to Article 246 § 2 in conjunction with § 1 section 1 and 2 Introductory Act to the German Civil Code and our obligations pursuant to § 312g Section 1 Sentence 1 German Civil Code in Conjunction with Article 246 § 3 Introductory Act to the German Civil Code.
To honour the cancellation period you must simply send your cancellation notice or the goods in due time. Please submit your cancellation to:
c/o Essenza Nobile GmbH
Managing Director: Elke Popp
P7 - 24, Kurfürstenpassage
Fax: +49(0) 621 – 1 22 08 75
E-mail : email@example.com
In the event of an effective cancellation both parties shall return the services rendered and surrender any benefits received (e.g. interest). If you are unable to return or surrender the service received and benefits thereof (e.g. benefits of use) in whole or in part, or only in deteriorated condition, you are obligated to compensate us for lost value. A deterioration of goods and benefits of use shall only be compensated if such use or deterioration is due to handling the goods beyond mere verification of characteristics and functionality. "Verification of characteristics and functionality" refers to testing and trying the respective item as would be possible and customary in a retail store. Goods suitable for parcel post shall be returned at our risk. Regular return expenses are payable by you provided the goods delivered correspond to the goods ordered and if the price of the item being returned does not exceed 40 Euros, or for higher priced items if at the time of cancellation you had not yet provided the return service or contracted partial payment. Otherwise the return shipment is free of charge to you. Items not suitable for parcel post shipment will be picked up from your location. Obligations to refund payment must be satisfied within 30 days. For you this term start at the time the cancellation or product is sent, for us upon receipt thereof.
End of cancellation notice
Exclusion of cancellation
The right to cancel pursuant to § 312d sect. 4 German Civil Code does not apply if, among other things, to distance selling contracts for delivery of goods produced to customer specifications or clearly customised to personal needs, or are not suitable for return shipment due to their properties.
§ 5 Cost Responsibility Clause
Should you assert your right to cancel you are responsible for regular return shipment costs provided the goods delivered correspond to the goods ordered and if the price of the item being returned does not exceed 40 Euros, or for higher priced items if at the time of cancellation you had not yet provided the return service or contracted partial payment. Otherwise the return shipment is free of charge to you.
§6 Data protection
1.The data required for order processing is stored. All personal data is treated confidentially.
2.The customer accepts the collection, reduction and use of individual-related data.
§7 Final Provisions
1.The headquarters of the company are in
2.Any complaints can be made to following address:
Essenza Nobile GmbH
Managerress: Elke Popp
Hebelstr. 13, D-68161
3.If some parts of the contract with the customer including the general terms and conditions should be or will be all or partly invalid, the validity of the remaining terms and conditions shall not be affected.